Privacy Policy

Introduction

Welcome to FLOW GROUP SDN BHD (“Company”, “we”, “our”, “us”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flowgroup.asia , use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect and process the following types of personal data about you:

1.1 Personal Identification Information

Name
Email address
Phone number
Address
National identification number

1.2 Technical Data

IP address
Browser type and version
Time zone setting and location
Operating system and platform
Other technology on the devices you use to access this website

1.3 Usage Data

Information about how you use our website, products, and services

1.4 Marketing and Communications Data

Your preferences in receiving marketing from us and your communication preferences

2. How We Collect Your Information

We use different methods to collect data from and about you including through:

2.1 Direct Interactions

You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

2.2 Automated Technologies or Interactions

As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

2.3 Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

3.1 To Perform a Contract

Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

3.2 To Comply with a Legal Obligation

Processing your personal data is necessary for compliance with a legal obligation to which we are subject.

3.3 To Fulfill Our Legitimate Interests

Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

4. Disclosure of Your Information

We may share your personal data with third parties in the following situations:

4.1 Service Providers

We may share your data with third-party service providers who perform services on our behalf.

4.2 Legal Requirements

We may disclose your personal data to comply with any legal obligation, or to protect the rights, property, or safety of our Company, our customers, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

7.1 Request Access

To access your personal data and to check that we are lawfully processing it.

7.2 Request Correction

To correct any incomplete or inaccurate data we hold about you.

7.3 Request Erasure

To request the deletion or removal of personal data where there is no good reason for us continuing to process it.

7.4 Object to Processing

To object to the processing of your personal data where we are relying on a legitimate interest.

7.5 Request Restriction

To request the restriction of processing of your personal data.

7.6 Request Transfer

To request the transfer of your personal data to you or to a third party.

7.7 Withdraw Consent

To withdraw consent at any time where we are relying on consent to process your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

FLOW GROUP SDN BHD
Email: info@flowgroup.my

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting FLOW GROUP SDN BHD with your personal data.